SNKRDUNK product guideline

SNKRDUNK product guideline

SNKRDUNK has established guidelines for our products to ensure that our customers can sell and buy with confidence.

Please check the following when making a purchase.
For inquiries, please contact us here.

About the New Sneakers

Must be new and unused.

Must be new and unused

New sneakers are defined as new when they are unworn except for when trying them at the store.

Products that have been worn indoors or outdoors will be considered as used products.

All accessories are in place.

All accessories are in place

It is within verification standards even if you cut off the tag and string but it is within the package and all of the other accessories are in place.

The shoe keeper is not a necessary item for the product to be considered as new because it may have been discarded to prevent the sneaker from yellowing.

No damaged boxes

No damaged boxes

Damage boxes with tears or large creases are not within the SNKRDUNK standard.

*Please refer to the Damage Box Guidelines for more details

New apparel (including bags and other accessories)

Must be new and unused.

Apparel including bags and other accessories must be new and unused (except for trying the product on in store).

All accessories are in place.

It is essential that all accessories such as key chians, boxes and guarantee cards are included in the package

No damaged products.

Products that are torn or damaged in anyway are not eligible for selling.

*Minor sewing and other small defects that may have occured during the manufacturing process may be considered to be within SNKRDUNKS varification standards.

Manufacturer flaws and imperfections

The following are considered to be manufacturer flaws or inperfections that are uncontrollable.

Please understand that we will not accept returns for the below reasoning.

*Please contact the shipping company regarding accidents or events that occured during the shipping process.

Returning prodcuts and canceling transactions

Damaged Box

Minor damages or stains on the box that may occur during transportation or storing process is within SNKRDUNK standards and will be considered as "new".

In the event that the box for a "new" product is severely damaged or torn, we will contact and inform the buyer of the condition of the box and ask if they wish to continue the transaction.
Please note that the transaction may be cancelled depending on the buyers response.

Please see below for more detail regarding SNKRDUNKs damage criteria.

[OK] Within appraisal standards

Small tears in the corners of the box

Small tears in the corners of the four corners of the box.

Minor dents on the corners of the box

Light dents on the four corners of the box.

Minor dent on the box

Light dent in the box.

Minor wrinkling on the box

Light wrinkling on the box surface.

Small crushes and cuts on the box surface

Small crushes and cuts on the box surface.

Light scratches on the box surface.

Light scratches on the box surface.

Yellowing of the tag

Yellowing of the tag.

Tearing of the tag

The tag is peeling off.

Minor scratches

Linear scratches on the box

Minor stains

Minor soiling on the box.
[NG] Out of appraisal standard

Major rips on the corners

Large tears in the four corners of the box.
Large tears in the four corners of the box.

Extensive crushing of the corners

Large dents in the four corners of the box

Major dents or wrinkles

Large dents or wrinkles on the box surface
Large dents or wrinkles on the box surface

Extensive rips and tears

Rips and tears in the box surface.

Taping off the damages

Taping off the damaged part of the box.

Traces of stickers directly on the box

※Items such as Space Hippies (NIKE) that have a slip directly attached to the box of the sneaker are considered to be within the SNKRDUNKs verification standards.

Traces of stickers directly on the box.

Extensive stains

Stains and other dirt on the box.

Water damage

The box has water marks on it

Writing or pen marks

Graffiti and writing marks on the box.
Graffiti and writing marks on the box.

Extensive ripping

The surface of the box is peeling