Thank you for using the SNKRDUNK App. The management would like to express our gratitude for your continued support and for making SNKRDUNK your choice of marketplace app to buy and sell sneakers and apparel.

We would like to inform you that, with effect from 12:00pm EST, Monday, 1 May 2023, the purchase fee will be revised.

Amid soaring global prices, including cargo handling and material costs, we have decided to revise our purchase fee. This is so that we can further strengthen and expand our authentication, logistics, and customer support systems.

As SNKRDUNK continues to grow and evolve, we will continue to strive to achieve high service standards. We will introduce X-ray transmission equipment to improve the accuracy of appraisals and expand logistic operations to deliver products to customers more quickly.

Thank you for your kind understanding.

[Date of Fee Revision]
EST: 1 May 2023 (Monday) 12:00pm
PST: 1 May 2023 (Monday) 09:00am
SGT: 2 May 2023 (Tuesday) 01:00am
AEST: 2 May 2023 (Tuesday) 03:00am
JPT: 2 May 2023 (Tuesday) 02:00am

“Old fee” will be applied to products purchased before 1 May 2023, Monday, 12:00am EST; “New fee” will be applied to products purchased after 1 May 2023, Monday, 12:00am EST.

[Revised Purchase Fee]
A purchase fee of 3.5% of the product price* will be charged at the time of purchase.

*Inclusive of tax
*No fees will be charged at the time of sale

[FAQ]
Q1. What specifically do you mean by further strengthening and expanding your authentication, logistics, and customer support systems?
・Further improvement of appraisal accuracy by introducing X-ray transmission equipment
・Further improvement of appraisal accuracy by expanding appraisal materials
・Establishment of rapid receiving and shipping operation system by expanding the SNKRDUNK base

In addition to the above, we will continue to make improvements to our marketplace to make it more convenient, safe and secure to use.

Q2. What does the purchase fee cover?
The purchase fee covers authentication, quality assurance, handling, sorting, packing, and settlement fees.

Q3. Is there any possibility that the service fee will change in the future?
There are no plans to change the service fee at this time. However, in order to respond to market changes, we may unavoidably consider adjusting the fees, but we will continue to make efforts to keep our fees as reasonable as possible for customers.

If you have any questions or concerns, please reach us via “Contact” on the App. We will continue to strive to further improve our services, such as strengthening various functions and enhancing our support system, so that everyone can use SNKRDUNK more safely, securely, and conveniently. We appreciate your continued patronage.